Privacy Policy

1. Introduction

AjantaStore ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ajantastore.com and make purchases. This policy applies to all information collected through our website and any related services, sales, marketing, or events. Please read this privacy policy carefully.

2. Information We Collect

We collect information that you voluntarily provide to us, including:

• Personal Information: Name, email address, mailing address, phone number, and billing information when you place an order or create an account.
• Payment Information: Credit card numbers and payment details processed through our secure payment gateway. We do not store your full credit card information on our servers.
• Communication Data: Information you provide when contacting our customer support team, including emails and contact form submissions.
• Automatically Collected Data: IP address, browser type, operating system, referring URLs, access times, and pages viewed through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery
• Send order confirmations, tracking information, and delivery updates
• Respond to your customer service requests and support needs
• Improve our website, products, and customer experience
• Protect against fraudulent transactions and unauthorized activity
• Comply with legal obligations and enforce our terms of service

4. Information Sharing

We may share your information with third parties only in the following circumstances:

• Service Providers: We share information with USPS and payment processors necessary to fulfill your order.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process.
• Business Protection: To protect the rights, property, or safety of AjantaStore, our customers, or others.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure payment processing, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, but this may affect some features of our website. Essential cookies required for website functionality cannot be disabled.

7. Your Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These rights include:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions provided by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. Note that AjantaStore does not sell personal information to third parties.

To exercise any of these rights, please contact us at support@ajantastore.com. We will respond to verifiable consumer requests within 45 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is retained for accounting and legal compliance purposes.

9. Children's Privacy

AjantaStore does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will delete that information immediately. If you believe we have any information from or about a child under 18, please contact us.

10. Discreet Billing and Shipping

We understand the importance of privacy when ordering pharmaceutical products. All orders are shipped in plain, unmarked packaging with no indication of the contents. Your billing statement will show a discreet descriptor that does not reference specific products or our website name.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@ajantastore.com or visit our Contact page.